Terms and Conditions

1. Introduction
Welcome to Cricket Kingdom. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our site or placing an order, you agree to be bound by these Terms.

2. Company Information
Cricket Kingdom
Registered in the United Kingdom
Business Address: Head Office: 66 Craddock Rd 66 Craddock Rd, Sale M33 3GG, UK, ,
Sale, , United Kingdom (UK)
Postal Code: M33 3GG
Email: info@cricketkingdom.co.uk
Phone: +447490659707

3. Eligibility to Purchase
You must be at least 18 years old.

You must provide accurate and complete personal and payment information.

We reserve the right to refuse service, cancel orders, or close accounts at our discretion.

4. Product Information
Product descriptions, images, and specifications are provided for guidance only.

Colours, sizing, and materials may vary slightly due to manufacturing tolerances.

We reserve the right to update product details without prior notice.

5. Pricing & Payment
All prices are listed in GBP and include VAT where applicable.

Prices may change at any time before an order is accepted.

Payment must be made in full at checkout.

We use secure third‑party payment processors and do not store card details.

6. Order Acceptance
Your order constitutes an offer to purchase.

A contract is formed only when we send an order confirmation email.

We may cancel orders due to stock issues, pricing errors, or suspected fraud.

7. Shipping & Delivery
Delivery times are estimates and not guaranteed.

We are not liable for delays caused by couriers, customs, or unforeseen events.

Risk passes to you upon delivery; ownership passes once payment is received in full.

8. Returns & Refunds
Please refer to our full Returns & Refunds Policy for detailed information.

Key points include:

14‑day cancellation period under UK law.

Items must be unused and in original packaging.

Customised or personalised items cannot be returned unless faulty.

If your order included free shipping and you return the item(s), the actual outbound shipping cost we incurred will be deducted from your refund.

9. Faulty or Damaged Goods
Under the Consumer Rights Act 2015:

You have 30 days to reject faulty goods for a full refund.

After 30 days, you may be entitled to a repair, replacement, or partial refund.

Damage caused by misuse, wear and tear, or improper care is not covered.

10. Warranty
Manufacturer warranties apply where provided.

Cricket bats are natural products and may crack; this is not always considered a manufacturing fault.

11. Limitation of Liability
To the fullest extent permitted by UK law:

We are not liable for indirect, incidental, or consequential losses.

Our total liability shall not exceed the price paid for the product.

We do not guarantee performance outcomes of cricket equipment.

12. User Accounts
You are responsible for maintaining the confidentiality of your login details.

We may suspend or terminate accounts for misuse or breach of these Terms.

13. Intellectual Property
All content, branding, images, and designs on the website are owned by Cricket Kingdom.

You may not reproduce or distribute any content without written permission.

14. Privacy & Data Protection
We comply with UK GDPR and the Data Protection Act 2018.

Personal data is used only for order processing, customer service, and marketing (with consent).

For full details, please see our Privacy Policy.

15. Prohibited Use
You agree not to:

Misuse the website or attempt to breach security.

Use the site for fraudulent or unlawful purposes.

Copy or scrape product listings or content.

16. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be resolved exclusively in the courts of England and Wales.

17. Changes to Terms
We may update these Terms at any time.
Continued use of the website constitutes acceptance of updated Terms.